Return and Refund Policy

At Shynorra, we strive to make your shopping experience smooth and stress free, including hassle free returns and exchanges. Here’s everything you need to know:

Return Window

You can initiate a return within 30 days of receiving your order. Ensure your request is made within this period to stay eligible.

Eligible Items for Return

Returns are accepted On All Orders.

Conditions for Returns

To qualify for a return:

  • The item must be unused with original tags attached.
  • It should not be damaged or altered in any way.
  • Refunds will be processed after receiving and inspecting the returned item.

Refund Payment Method

Once approved, refunds will be issued to your original payment method. Processing times may vary based on your payment provider.

Refund Processing Time

Refunds typically take 7–10 business days to reflect in your account, depending on your payment provider.

How to send a return item

If you need to return an item, please email us, and we will provide a free prepaid return label via email. 

Exchange Policy

Eligible items can be exchanged at no extra cost. If you need assistance, our support team is happy to help.

No Restocking Fees – Hassle-Free Returns

We do not charge restocking fees. Whether you’ve changed your mind or faced an issue, returning your item is simple and easy.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, notify us within 3 days of delivery. Please provide photos of the issue for a quick resolution.

International Returns

International returns are also eligible for free shipping. For assistance, please email us.

How to Initiate a Return

Email our support team to start a return or exchange. We’ll guide you through the process for a smooth experience.

Return Shipping


To return your item, you should mail it to:

Contact Us

Business Hours: Monday to Friday, 9 AM – 5 PM

Order Cut-Off Time: 5 PM

Phone: +1 (651) 655 1107

Email: support@shynorra.com

Address: 10625 Pond Curve, Woodbury Minnesota 55129, United States